Q: Are you a manufacturer?
A: Yes. We are a direct manufacturer, specializing in the R&D, production, and customization of hyperbaric oxygen chambers and related equipment. This allows us to offer stable quality, competitive pricing, and flexible OEM/ODM services.
Q: What is the minimum order quantity (MOQ)?
A: MOQ is typically 1 unit. OEM/ODM customization is available for bulk orders.
Q: Do you support OEM/ODM? Can the logo or color be customized?
A: Yes, we have our own factory, offering customization options for pod colors, exterior designs, and brand logos.
Q: What payment methods are accepted?
A: Supported payment methods include T/T, wire transfer, L/C, PayPal, and Western Union.
Q: What is your delivery lead time?
A: Our standard lead time is 60 working days. For orders with special customization requirements, the lead time is 90 days.
Q: What after-sales service do you provide?
A: We provide a standard accessories list, including the main unit and oxygen concentration sensor. If any components are damaged, replacement parts can be supplied. Maintenance manuals and operation tutorial videos are also available.